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We know the importance for our customers to receive the products as fast as possible. For this reason, we ship our orders on a daily basis between Monday and Saturday.
All our orders are processed in the United States and shipped from our two warehouses located in California for the west coast orders and Texas for the east cost orders.
We ship only to the United States including the U.S. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Islands and U.S. Virgin Islands.
In order to process your order as fast as possible, we encourage our customers to provide us your correct and complete shipping address including apartment/suite numbers.
To minimize the transit time for our packages, all our shipping addresses are validated against the United States Postal Service Address Database and are pre-sorted with all the routing information.
If your shipping address is a PO Box, please be sure that the name on the order matches any of the registered names for the box, otherwise USPS may reject the package.
If your shipping address is inside an apartment complex, depending on the package size of your order, it may not fit in a small mailbox. On this cases packages are usually delivered to the mailing center or complex management office.
Once your order is shipped, our automated notification system will send you a shipping notification that will include a link to your order status. The notification will be provided from the email address websales@hedocell.com
The transit times published on each shipping method are intended for the Contiguous United States. Shipping addresses outside this area including Hawaii and the U.S. territories (Puerto Rico, American Samoa, Guam, Northern Mariana Islands and U.S. Virgin Islands) may experience longer transit times.
We pay special attention to our Expedited Shipping Service orders.
To ensure the fastest possible service, during business days, all the expedited orders placed before 6:00pm Central Time are processed and shipped on the same business day and delivered to the shipping carrier by our own personal.
To avoid any delays processing your order, please double check your shipping address and include all the necessary information like apartment or suite number
At this time, we only ship to the United States and the U.S. Territories.
We are an American Company. We Ship From The U.S.
Serving All The U.S. Territories Since 2002.
