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Contact Us

Order Status

You can review your order status at any time by following the link to your order on your order confirmation message.

Additional Questions

If you have any additional question, you can contact us by phone to (956)-587-9188 or by sending an email to support@hedocell.com.

Due to the COVID pandemic situation, we are currently receiving an increased number of phone calls. In order to help you in a better and faster way, we suggest you to send us an email to support@hedocell.com.

Our office hours are Monday to Friday from 9:00 am to 5:00 pm Central Time, however we do our best to keep additional support hours by email only.

Our representatives are able to answer your messages in English and Spanish.

Returns And Exchanges

For questions or concerns regarding a return, return status, exchanges and replacements, please use our email address returns@hedocell.com.

Our return department hours are Monday to Friday from 10:00 am to 4:00 pm Central Time.


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We are an American Company. We Ship From The U.S.

Serving All The U.S. Territories Since 2002.